At Humol, your comfort and confidence mean everything to us. We ensure our lingerie, panties, bras, and sleepwear are crafted with care and delivered in perfect condition. Please read our policy carefully before making a purchase.
Eligibility for Returns
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- For hygiene and safety reasons, panties, bras, and lingerie are non-returnable and non-exchangeable.
- Sleepwear may be eligible for return if unworn, unwashed, and with tags intact.
Return Process
If your order qualifies for return:
- 📩 Contact us at [support@humol.in ] within 48 hours of delivery.
- 📦 Ensure the product is in its original packaging with tags intact.
- 🚚 We will arrange a pickup through our courier partner, or guide you on how to self-ship.
Exchanges
- Exchanges are allowed only for sleepwear sizes, subject to availability.
- Intimates (panties, bras, lingerie) are not eligible for exchange due to hygiene reasons.
Refunds
- The product is damaged in transit, or
- An incorrect item was shipped
Non-Returnable Items
- Discounted or clearance items (final sale).
- Gift cards.
- Products without original tags/packaging.
Need Help?
If your order qualifies for return:
- 📩 support@humol.in.
- 📞 95164-44926